Terms of service

Last updated: May 27, 2026

Please read these Terms carefully before using tajstylo.com

 

Welcome to TajStylo. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and TajStylo ("we", "us", or "our") governing your access to and use of our website at tajstylo.com and the purchase of products through our online store.

By accessing or using our website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, Shipping Policy, and Return & Refund Policy, which are incorporated herein by reference.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1.  Eligibility

By accessing or using our website, you represent and warrant that:

• You are at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is greater.

• You have the legal capacity to enter into a binding agreement.

• You are not located in a country subject to an embargo or sanctions that would prohibit the receipt of our products or services.

• All information you provide to us is accurate, current, and complete.

 

If you are using our website on behalf of a business or organisation, you represent and warrant that you have the authority to bind that entity to these Terms.

2.  Account Creation & Security

Creating an account on tajstylo.com is optional but recommended for a more personalised shopping experience. If you choose to create an account:

• You are responsible for maintaining the confidentiality of your login credentials (username and password).

• You are solely responsible for all activities conducted through your account, whether or not authorised by you.

• You agree to notify us immediately at support@tajstylo.com or via WhatsApp if you suspect any unauthorised access to your account.

• We reserve the right to suspend or terminate your account at our discretion, with or without notice, if we believe your account has been compromised or used in violation of these Terms.

ℹ  We will never ask for your password via email, social media, or phone. Please do not share your account credentials with anyone.

3.  Product Information & Availability

Accuracy of Information:

We make every reasonable effort to ensure that product descriptions, pricing, images, and availability information displayed on our website are accurate and up to date. However, we do not warrant that product information is always accurate, complete, or error-free.

• Product colours may appear slightly different on screen depending on your device's display settings.

• All measurements provided are approximate and may vary slightly between items.

• We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

Product Availability:

All orders are subject to product availability. In the event that an item becomes unavailable after your order is placed:

• We will notify you promptly by email or WhatsApp.

• We will offer a suitable alternative of equal or greater value, or a full refund for the unavailable item.

• We reserve the right to limit quantities of any product, including the right to refuse service to anyone.

4.  Pricing & Payment

Pricing:

All prices displayed on tajstylo.com are in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time you complete your purchase.

• Prices do not include applicable taxes, import duties, or customs fees, which are the responsibility of the customer.

• We reserve the right to correct any pricing errors, even after an order has been placed. If a pricing error is identified, we will notify you and give you the option to proceed at the correct price or cancel your order for a full refund.

Payment:

Payment is required in full at the time of purchase. We accept the following payment methods as displayed at checkout. By submitting an order, you authorise us to charge your selected payment method for the total amount of your order, including any applicable taxes or fees.

• All payment transactions are processed securely through Shopify's payment gateway using SSL encryption.

• We do not store your full credit card or payment details on our servers.

• We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or in violation of these Terms.

5.  Order Placement & Confirmation

When you place an order on tajstylo.com, the following process applies:

• Order Submitted: You will receive an automated order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order.

• Order Accepted: Your order is accepted when we dispatch the products and send you a shipping confirmation email with your tracking details.

• Order Cancellation by Us: We reserve the right to cancel any order prior to dispatch for any reason, including but not limited to pricing errors, product unavailability, suspected fraud, or payment failure. In such cases, we will issue a full refund to your original payment method.

• Order Cancellation by You: Please refer to our Return & Refund Policy for details on customer-initiated cancellations.

6.  Shipping & Delivery

We offer worldwide shipping on all orders. Shipping costs, methods, estimated delivery timeframes, and tracking information are detailed in our Shipping Policy, which forms part of these Terms and is available at tajstylo.com/policies/shipping-policy.

• By placing an order, you acknowledge and accept the shipping terms and estimated timeframes outlined in our Shipping Policy.

• Title and risk of loss for products pass to you upon dispatch of your order by our fulfilment team.

• We are not responsible for delays caused by customs processing, carrier disruptions, weather events, or other circumstances beyond our reasonable control.

7.  Returns, Refunds & Exchanges

Our Return & Refund Policy governs all returns, refunds, and exchanges and is available at tajstylo.com/policies/refund-policy. By placing an order, you agree to the terms of our Return & Refund Policy.

• We offer a 30-day return window from the date of confirmed delivery for eligible items.

• Certain items are non-returnable for hygiene or other reasons as specified in our Return & Refund Policy.

• Refunds will be processed to your original payment method within 5–10 business days of approval.

8.  Taxes & Customs Duties

Customers are responsible for all applicable taxes, customs duties, import fees, and other charges associated with their orders. These charges vary by destination country and are determined by your local customs authority.

• Prices on tajstylo.com do not include import duties or taxes applicable in your destination country.

• TajStylo is not responsible for any delays caused by customs processing or for packages held or seized by customs authorities.

• We are legally required to accurately declare the value and contents of all international shipments.

ℹ  We recommend checking your country's import regulations before placing an international order. Your local customs authority can provide guidance on applicable fees and thresholds.

9.  Prohibited Conduct

By using our website, you agree not to engage in any of the following prohibited activities:

• Violating any applicable local, national, or international laws or regulations.

• Using our website for any unlawful, fraudulent, misleading, or deceptive purpose.

• Interfering with or disrupting the operation of our website, servers, or networks.

• Attempting to gain unauthorised access to any part of our website, systems, or databases.

• Uploading or transmitting any viruses, malware, spyware, or other harmful code.

• Collecting or harvesting any personal information from our website without authorisation.

• Using automated tools (bots, scrapers, crawlers) to access or collect data from our website.

• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.

• Engaging in any conduct that restricts or inhibits any other person from using or enjoying our website.

 

We reserve the right to terminate your access to our website immediately, without notice, for any violation of these prohibited conduct provisions.

10.  Intellectual Property

All content on tajstylo.com, including but not limited to text, images, photographs, graphics, logos, icons, trademarks, product names, and software, is the property of TajStylo or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and design rights.

• You may not reproduce, distribute, modify, adapt, transmit, display, publish, sell, license, or create derivative works from any content on our website without our prior written consent.

• You may view and print content from our website solely for your personal, non-commercial use.

• Any unauthorised use of our intellectual property may result in legal action.

ℹ  If you wish to use any of our content for commercial purposes, please contact us at support@tajstylo.com to obtain written permission.

11.  Third Party Links & Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by TajStylo. These links are provided for your convenience only.

• We do not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party websites.

• We strongly advise you to review the terms and privacy policies of any third-party sites you visit.

• We shall not be liable for any loss or damage caused by your use of or reliance on any third-party content, products, or services.

12.  Disclaimer of Warranties

To the fullest extent permitted by applicable law, tajstylo.com and all products and services offered through our website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

• Warranties that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

• Warranties regarding the accuracy, reliability, or completeness of any content on our website.

 

Any warranties provided by product manufacturers are the sole responsibility of those manufacturers and do not constitute warranties by TajStylo.

13.  Limitation of Liability

To the fullest extent permitted by applicable law, TajStylo, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill.

• Any damages arising from your use of, or inability to use, our website or products.

• Any damages arising from unauthorised access to or alteration of your account or data.

• Any damages arising from the conduct of third parties, including other users of our website or shipping carriers.

 

In any event, TajStylo's total liability to you for any claim arising out of or related to these Terms or your use of our website shall not exceed the amount you paid for the specific product(s) giving rise to the claim.

ℹ  Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such cases, our liability will be limited to the maximum extent permitted by applicable law.

14.  Indemnification

You agree to defend, indemnify, and hold harmless TajStylo and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms.

• Your use of our website or products.

• Your violation of any applicable law, regulation, or third-party right.

• Any content you submit, post, or transmit through our website.

15.  Governing Law & Dispute Resolution

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. By using our website, you consent to the exclusive jurisdiction of the courts of New South Wales, Australia for the resolution of any disputes arising under these Terms.

Dispute Resolution:

Before initiating any formal legal proceedings, we encourage you to contact us directly to attempt to resolve any dispute informally. Most concerns can be resolved quickly and satisfactorily through direct communication with our customer support team.

• Contact us at support@tajstylo.com or via WhatsApp within 30 days of the issue arising.

• We will acknowledge your concern within 2 business days and work with you in good faith to reach a resolution.

• If we are unable to resolve the dispute informally within 30 days, either party may pursue formal legal remedies.

ℹ  If you are located in the European Union, you may also have the right to submit a complaint to your local consumer protection authority or use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

16.  Consumer Rights

Nothing in these Terms is intended to limit or exclude any rights you may have under applicable consumer protection laws in your jurisdiction. Where such laws provide you with rights that cannot be excluded or limited by contract, those rights apply in addition to the rights set out in these Terms.

• Australian customers are protected by the Australian Consumer Law (ACL), which provides statutory guarantees regarding the quality and fitness for purpose of goods.

• EU and UK customers are protected by the relevant consumer protection directives and regulations applicable in their country.

• Other customers may have additional rights under the consumer protection laws of their jurisdiction.

17.  Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.

• Post the revised Terms prominently on our website.

• Where required by applicable law, notify you of significant changes by email.

 

Your continued use of our website after the posting of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.

18.  Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.

19.  Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and TajStylo with respect to your use of our website and the purchase of our products, and supersede all prior agreements, representations, and understandings between the parties.

20.  Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service or any aspect of our website or products, please do not hesitate to contact our customer support team. We aim to respond to all enquiries within 1–2 business days (Monday to Friday, AEST).

 

📧  Email:  support@tajstylo.com

💬  WhatsApp:  +61 494 639 799

 

Thank you for choosing TajStylo. We appreciate your trust and look forward to providing you with a wonderful shopping experience.